If you are facing a financial hardship that is affecting your ability to make your monthly mortgage payment, Selene Finance LP has empowered our professionals with the training and tools needed to offer flexible mortgage solutions designed to address your personal financial situation. I felt that they should have informed us this would happen if we did this repayment plan because I never would have agreed to it especially since I didn't really need to. 1-866-430-8977. Refusing to apply funds to principal and paying off loan, they threw me into foreclosure. Call me 6415120857. I am currently in the process of losing my house to them. take care and be ware. I called for what was due on my account then called 3 weeks later and it was almost $5000 more. I've been in "negotiations" with them for over a year. Could someone explain? Understand that Selene makes the least amount of money by modifying your loan. I was with Bank of America around the 2012 and I didnt even know it.They claim they sent me a letter but I never received one. This payment was unauthorized and shall be returned. Not evicted yet but it is coming!! Selene Finance LLC. please call me to discuss. and never ever consider them . Good Luck to all and keep your reciepts, also helps to record the calls in case of a lawsuit. If anybody has had been in contact with a lawyer please let me know. I have been jumping through hoops with this company for over 2 years and they use every trick in the book to take your home. To add insult to injury, when the broker and agent to file a claim against Selene finance, they claim that the company failed to give them enough time to recover their lost fees. Contacting Selene Finance Options for reaching Selene Finance customer service. That means there are a considerable number of borrowers Selene Author July 27, 2022 This is the kind of crap that pisses me off. PLEASE Help Claims Administrator Contact Information: McNeil v Selene, c/o Rust Consulting -. So why did they take out another house payment on April 15th directly from our account? Popular Searches. Please help!!! Maybe then Selene will wake up and smell the coffee! In addition to charging the borrower, Selene finance also tried to charge fees to the broker and agent that were responsible for negotiating the original loan modifications. I will be taking extra care to get my payments to them, and may bump them up to get my house paid for in advance. Selene will never call you to ask for your personal information (such as a full SSN, date of birth, or loan number) in an automated phone call. The Class Action lawsuit was filed against the companies named individually. I called Selene Finance and asked what to do. Ironically, my statements from Selene show I am paying escrow. As your loan servicer, Selene Finance LP is committed to doing everything we can to meet the needs of our customers with the solutions, support and information you need to manage your mortgage account during these challenging times. They do NOT want to resolve anything. B. billybob57 of Milwaukee, US. They requested that I put a stop payment on the check and pay them over the phone for Jan. Im losing everthing after my dad passed away on February 5, 2022. In the coming days you should receive a welcome letter officially notifying you of the transfer to Selene Finance LP. Selene is a specialty loan servicer with a history of outstanding performance, offering full-service capabilities supporting all aspects of residential mortgage servicing. Im interested in joining a class action against selene also..I cant say enuf against these crooks. Too many complaints with several as being unresolved. Selene Finance LLC. They have no interest in helping anyone. I received a copy Hurricane Irma damage my house 15 months ago.I received a check from my insurance company and send it to the loss draft department at Selene finance 8 weeks ago. Keeping borrowers in their homes is our primary objective. This is not a commitment to lend.Restrictions apply.Equal Housing Lender. It was easy to get hired on with the company because Selene is not concerned with hiring top mortgage servicing talent, and the pay and incentives was not fair compared to the work that was expected to be done. Also got the Flagstar letter. Now won't explained the validity of the modification. The information from your prior servicer is being loaded into our system and thoroughly checked for accuracy to better serve you. Once I finally got someone, she just raved about how great their company is even though the system wouldn't be updated until Monday with my account info. Sent them over 10, 000 they wanted to stop foreclosure for being 3 months behind on house payments of $650 each. We've been with Flagstar for 5 years. Because I own a manufactured home in the state of Texas and can't refi a manufactured home in this state. all they do is steal! They say I havent pay anything and want to foreclosed but i have ever receipt since Ive been in the house selene finance tries to blame it on Rushmore loan management will not come fourth with the payments. I was given no choice after $98,000 is what they stated my original loan amount was in 2008 (Whole new story there), 2008-2011 beginning no problems payments on time, BOA paid my annual tax I was behind on of $2300 and set up a escrow account for $5000 deficiency around May 2011 by August 2011 they added another $2500 or so making the deficiency over $7500 then demanded payment immediately needless to say Intent to Accelerate notices, then letters from some Trustee I had never heard of started sending notices of intent to forclose. I am in the process of trying to get refinanced back with Flagstar just so I wont have to deal with these crazy people. I had a bank of america loan transferred to selene finance. Founded in 2007 to address specific needs in the mortgage industry, Selene Finance LP is a special servicer providing creative loan resolution strategies designed to preserve homeownership. Try for free at rocketreach.co I owe very little and am worried that somehow they will pull a fast one once my case is released within the last 12 months. One lady stated she needed my SS number in order to look up my loan. Atlantic City, New Jersey 08401 Selene Finance is a residential mortgage servicing company. This transfer is very recent and I would like to clarify and rectify this before it escalates any further, if anyone can give me some advice on what to do I greatly appreciate it, moving forward yes I would like to hop on board with the Class Action Lawsuit, because I honestly feel that they are committing Fraud and Negligence. Not happy about this! Type Private Status Active Founded 2007 HQ Houston, TX, US | view all locations My loan from FlagStar was sold to Selene too! I sent selene 2500.00 on 12/1, and on 12/6/16 I called them to confirm receipt and to let them know of another payment in the amount of 2386.00 Im leaving this complaint about Selen with the hope that one person will not have to go through what I went through. Selene stated that the HAMP program was no longer available (I found out too late that they lied). Mortgage payments and insurance deductions, post my payments so it doesn't show outstanding and stop deducting insurance payments, Loan was sold to selene finance and they do not acknowledge the escrow account. I told her I was not made aware by my attorney and she stated that didnt matter. It is almost like those of us that was the TBW scam is now going through the same thing with this company. Can someone please help me!! Sincerely, Email us at LoanResolution@SeleneFinance.com. Employee (Former Employee) - Dallas, TX - October 15, 2022. Cindy J Ziegler I called them because there was no indication of the almost $30,000 anywhere on my statements and this was the first time I was even hearing about it. In addition to submitting complaints to the CFPB and FTC, I would always suggest preparing a QWR or Request for information for Selene Finance that you can submit via fax or email you can learn how through the CFPB by typing in QWR in their search bar. | Designed by. Low and behold now that we have court on November 17, with acquisitions of criminal trespassing and and an eviction , my husbands record has been cleared. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. We never thought we'd be where we are at this stage of our lives. New York, January 27, 2021 -- Moody's Investors Service ("Moody's") has affirmed the servicer quality (SQ) assessments for Selene Finance LP (Selene) at SQ3+ as a servicer of subprime and special servicer of residential mortgage loans. [protected] I had dated emails that proved I had filled out all the paperwork tax information as well as paystubs and bank statements. Resolved. something I do want to do.when I call they talk as if I called a church soooo nice. Email: LoanResolution@SeleneFinance.com Mail: Selene Finance LP 9990 Richmond Avenue, Suite 400 South Houston, TX 77042-8500 Fax: (866) 926-5498 Selene Finance LP will notify you that all information has been received upon receipt, and we will make a decision within 30 days of such notification. I have several hundred thousand dollars of equity in my home but cant sell it in this economy and refuse to give my house away. Fast forward to December 2017. Where do we start with this lawsuit. The Selene Finance LP management team includes Joe Davila (President and Chief Executive Officer), Katie Brewer (Chief Operating Officer), and Patricia Hobbib (General Counsel) . All rights reserved.Some products may not be available in all states. _f;h@OVT=Fl;Zr]ZfGsY^#-e\v7hY~%*n UKtWUE]BgY <>>> Dear FruseratedatVMF -- I'm in the same position. Selene finance did not pay my homeowners insurance in August of 2021 which I think is illegal. Required fields are marked *. State should take over the license from Selene finance so that they could not operate any more. Finally, a rude young man didnt want to talk to me and suggested I mail my documents to them, certified return receipt. Im sorry to hear this. Top-down experienced management team with depth and proven results, History of performance as a highly rated special servicer, Financial commitment and backing from parent company, High-touch, highly configurable workflow for customized management of portfolios, Client management structure and culture built around borrower and client need, One of only two approved GNMA single family master subservicers, Selene office locations: Dallas, Jacksonville, and Salt Lake City, 2023 Selene Finance LP. Email this Business. I know have another late fee because payday isn't until Friday. Said she would call back tomorrow but never calls. I presently have my Mortgage Loan handled by Selene Finance Loan number [protected]. 4b. Now my house is going to auction on June 16th. When I called I was told to identify myself and ask why. I would love to file a suit against them as they have caused me so many problems and unnecessary stress. Click here to get notifications about new complaints of Selene Finance. I would love to join the lawsuit as well. PLEASE DOCUMENT EVERYTHING SELENE FINANCE LP AS WELL AS RECORD YOUR CONVERSATION WITH THE COMPANY BUT ONLY WITH THEIR PERMISSION BY LAW AS THEY RECORD AS WELL. When I tried to work with them to correct the issues I was put on hold, transferred, and hung up on with no resolution. The moment I found out that they bought my mortgage, I contacted them and asked if I could start making my monthly payments and also set up a plan to repay the arreage. Why don't I refinance, You ask. Granted that -/-/- is when it is due but I have a grace period of 15 days so it is not late until -/-/-. THEY WILL GET WHAT IS COMING TO THEM. Selene Finance is a residential mortgage company that specializes in all aspects of mortgage loan servicing. xZmona?h}'@rqQAhGMD9n}gfIKqI?%zun."y*Ks{g-X/v^fD`mn9isLI :@ wq+[wR/xb24##51:j,QW!!pmH.bS';&ixE 0/|_f O"R@,Ev!m\R0~.Ry+=>K.B?GfwHt$w',H(D_K"~JZXJ.a6CO|@2&..WGXFcuiDwx w`fzcC[[f_gp,M^Ogq[.P^$;GjW+y;b]%]VfD7*Di:cCt1\h;4V:cquAIKMnr.qQ They just cashed my February payment, so I wonder what this call was about. Loosing the hearing I ended up paying over 65000.00 to save my home. This is in follow up after a conversation with Selene customer service. Ultimately attempting to destroy your credit so that you cannot go elswhere for another loan! Again Im sorry for your troubles. Example: Select the dates, 01 Jan 2018 to 31 Dec 2018. What's up with them? No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. I could have stopped foreclosure 8 days ago if I was able to pay $4480 by May31 and I brought that money. Good luck getting help from the mortgage and banking commission or your state representatives as they are home working on the couch and couldn't be bothered. A grace period is the period between the end of a billing cycle and the date your payment is due. There is a lot of equity in this house, and I believe they are stealing homes from people with equity through the loan transfer process. They are trying to push me into foreclosure.. TO ALL DISTRESSED HOMEOWNERS, Im so sorry to hear your Mom is having problems with Selene Finance. I was very upset about this. Hello. Theyve done the same to me. I am not behind, I am not late, I can afford my monthly payment. When I explained about my chapter 13 she started transferring me to other departments. My mortgage was also sold by Flagstar to Selene. I have been sending an additional 1000.00 a month to be applied as additional principal on my mortgage. <> Rushmore loan management is associated with selene finance and i had a bankruptcy chapter 7 that erased the back debt off the loan . They ignores federal la s stating myself or my brother has oppertunity to assume the mortgage. I tried to get numerous loan mods through. Selene Finance focuses on strong loss mitigation strategies for diverse third-party clients, spanning from large banks to government agencies. They make a much higher profit margin by foreclosing. Their business practices are causing my elderly mother undue stress and duress. I agree. I had to file Chapter 13 in order to avoid foreclosure at no fault of mine. PO Box 1365, Pullman, WA 99163 I think they are trying to avoid me to make me late so they can pull some of the crap that is listed above. Need help. I would and need to join selene lawsuit. Since then Selene has broken the law and lied to me. Additionally, they no longer answer the phone. After paying a trial period of $2013.49 per month from October 2021- March 2022, a modification was approved on March 4, 2022. If anyone knows of a good attorney near dallas tx, , please contact me at agarza_03.rotorcraft@yahoo.com I am in NJ - my head is spinning! Good luck to all of you. The company provides those looking for homes loans. post my payments so it doesn't show outstanding and stop deducting insurance payments. I don't see any option for automatic monthly withdrawal. Good luck to all. They said no. Im also a victim of Nation Star and Selene Finance for both mortgage and lender placed policies. Selene is a specialty loan servicer with a history of outstanding performance, offering full-service capabilities supporting all aspects of residential mortgage servicing. Want to join lawsuit, Similar things happened to me was transferred to Selene Finance in 2015, after Bank Of America approved me for loan modification trail period, had only one month left and was notified Selene was new service. Contact me please. They did the same to us. They are no better than Fairbanks Capitol was. Selene, did a fraudulent loan modification last year of October. It provides creative loan resolution strategies designed to preserve homeownership. Im an insurance contractor that was working an insurance claim for roof, sidimg, and gutters. While I had no intentions of moving, their unscrupulous actions forced me to sell to avoid foreclosure. I currently have a major issue with Selene Finance. What does Selene Finance do? Share your photos and videos with others to prove the truth of your words. Because Selene Finance mess my accounts so badly for a year and half telling me loan modification is in process later demanded all the funds and threatened to take over my property including deed. Thats where they should have contacted my attorney and the Trustee. With that said, many of you have overlooked a key aspect to your fight, which is putting it in writing in the form of a proper QWR and submitting a formal complaint to the FTC or CFPB or HUD or any other regulatory agency for immediate response; its sad that it takes regulatory muscle to affect change but it is true. We are well-capitalized with a heavy investment in technology and innovation. I emailed Selene Finance on 09/29/2022 and asked them why . Was able to get new employment immediately. They said I did not get the paperwork in in time, but I have dates on my emails proving that was a lie. NJErma representatives tell them how much will disqualify you and your owed amount magically becomes an amount which disqualifies you. Fax us at (866) 926-5498. I've also contacted my states Governor, both Senator's and my districts congressman. They keep sending my mail to the wrong address. The case status is Pending - Other Pending. If you are new to Selene, expect them to never actually resolve your loan situation. Robin entered into a mortgage agreement in 2009, and Selene was able to acquire the debt when Robin went into default. Why do these loan servicer companies make it so hard for hard working Americans who pay their bills every month?! I think they may be including another scam. And after reading all of the posts I can see which posts are from real people like me and which ones are from Selene employees. I have contacted Selene every week to get resolutionso far no luck, Desired outcome: It was easy to get hired on with the company because Selene is not concerned with hiring top mortgage servicing talent, and the pay and incentives was not fair compared to the work that was expected to be done. Bank of America just sold my note to Selene, and that is not a typo. Headquartered in Houston, Texas, Selene Finance is a residential mortgage company with strong experience in all aspects of mortgage loan servicing. They said no. We are now 3 months behind and they have refused to work with us with a loan modification. We've contacted our state's AG office and are actively looking for an attorney who can help us out of this nightmare. I routinely look for posts to answer in hopes that it will not only bring hope and optimism to those homeowners and borrowers in distress but also some basic information to assist in fighting the banks like Bank of America, Chase, Citi and Wells Fargo that are "too big to fail" but yet don't appreciate the bailout that we provided in their time of need. Company is unwilling and apparently unable to provide the customer with a pay off letter. They ignores federal, I would and need to join selene lawsuit. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); I would like to join this suit as I am a victim of Selene Finance, Gregory Funding, and Ajax Mortgage, I'm sorry to hear this. http://www.fema.gov/ I called Selene today to inquire where the payment coupon or any information was, since it stated in the letter we should receive information. Selene Finance. ), A rewarding and positive experience through our dedicated employees, Creative solutions to address your mortgage needs. The Ford Fusion has been a popular vehicle among truck drivers. They won't talk to me. Feel free to call us at 877.297.7011 for free advice on this topic. During this period, no . Visit Website. Days later, they emailed me a reinstatement quote for a wrong person, Elizabeth in NY. I have paid my mortgage on time every month for 4 years and made one late payment, only because I deposited a check from someone that bounced so I have no caught up on my last payment that was only 10 days late. Confirm the senders identity before replying to email requests and before opening email attachments or clicking on links (text messages as well), even if they appear to come from a legitimate source. They do this to me every year for the last 6 years. Theres just no justice in it all! They reported us every month after. The Judges overseeing this case are Kent J. Dawson and Elayna J. Youchah. I am in the same situation - stuck on the never ending remodification treadmill. Good Morning, My home is facing foreclosure. ComplaintsBoard.com is a leading complaint resolution website on the Internet. I called Selene in November, before my payment was due, just to ask what the grace period was because I knew I would be a few days late due to my new job having a delay on my first check. Save my name, email, and website in this browser for the next time I comment. These fees are hidden and never mentioned during the loan modification negotiations between the borrower and the lender. I have been trying to get a loan modification for three years and its nothing but ### from the last three companies that have owned or serviced my loan. 9990 Richmond Avenue, Suite 400 South. I could see this as a means to abuse the elderly and disadvantaged, and fear many will lose their homes to what they THINK is legitimate. However first I needed to go to Walmart get a MasterCard and put $600.00 for he first mortgage payment. See something wrong? Im a victim of Selene finance. If you have questions or need assistance please contact Selene Finance LPs Customer Service How can we find a reputable lawyer to file a class action? Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Selene Finance is not reporting my mortgage payments to the credit reporting agencies. Bank of America sold our mortgage to Selene in September of 2014. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. And a lot more. 5. I will call their office everyday and harass everyone that answers the phone. - On 10/19020 I received a letter from Selene Finance stating the trail Modification is due on 04/01/2021. Each time tI am told this I am transferred to a vooicemail that always has a different name on it. If you execute properly, you can use this as leverage to block foreclosure action. Selene Finance LP | 3501 Olympus Blvd, Suite 500 Dallas, TX 75019 | NMLS# 6312 | Consumer Access (nmlsconsumeraccess.org), Equal Housing Lender. Not sure why, my check arrived prior to the end of the grace period (15th). We are readily available to assist you with your mortgage needs now and in the future. What Is The Standard Mortgage Payment Grace Period? I encourage EACH of you to do the same. If you do not have an aggressive strategic plan to defend your home, you will lose in the long run. please add me to class act sui I finally got a "back up" number from the complaints department. I called next morning and asked a way to make payment. i only and number 1 selene not seleney. Selene FinanceMortgageloan servicing, payments, escrow account May 16, 2016- Selene finance has now stopped excepting our mortgage payment. Create your signature and click Ok. Press Done. It was easy to get hired on with the company because Selene is not concerned with hiring top mortgage servicing talent, and the pay and incentives was not fair compared to the work that was expected to be done. Claim it and get a lot of features. The supervisors and managers was overworked because there was not enough of . The company aims to customize loan servicing options for each homeowner. Founded in 2007 to provide creative loan-resolution strategies, Selene provides a flexible portfolio management approach to meet the needs of consumers, clients and all stakeholders. This will surely increase the credibility of your complaint. In the beginning they make you feel all warm and fuzzy inside (Yes that would be you Kevin) making small talk, calling you all the time, and assure you that their goal is to place you in a more affordable mortagage when apparently their attempt is to do an appraisal to find out how much equity exists in your home. Well, I can promise you, I have RUN THEM THROUGH THE RINGER. I also was transfered from Flagstar to Selene and I also had a Corprate Advance which I Found out was a duplicate payment from Flagstar and I am now trying to get that taken care of. Nothing about their practices or handling of a purchased mortgage makes sense. WOW - WHAT A GREAT COMPANY THIS IS GOING TO BE TO WORK WITH! I had a loan modification through BOA. When I called Selene to ask why they were trying to take all this money from me, the individual i spoke to was extrememly rude and huffed in aggravation, and even mumbled ### at one point. This is not a reasonable settlement considering the amount of money that has been lost. By all the statements & complaints all over the place, this company should not be able to remain. BBB. Desired outcome: After the mortgage relief, I was assigned a lower mortgage and had a 3 month "try it" period of paying my mortgage at the lower rate. Shame on America for allowing these companies to stay in business. While I am sorry for the abuse that you all have suffered at the hands of Selene, it is not surprising as we have the unfortunate pleasure of dealing with Selene Finance in the past and they are anything but compliant with consumer rights laws and regulations as evidenced by your complaints above. Fitch does not publicly rate Selene Holdings, LLP's credit and financial strength. Victim of Selene Finance Lo as well contact me !!! I would like for the payment to be returned But they wont help me pay them moving forward, and intend to make it impossible for me TO pay for months so they can consider me in default. 49% of Selene Finance employees are women, while 51% are men. This complaint was posted by a verified customer. I went thru all the steps to try and make this not happen. So they foreclosed, but my house didnt sale on the court house steps, and they didnt give me a chance to redeem had I been able to. My name is Victoria. Selene Finance is a non bank mortgage servicer, essentially a debt collector. I as well feel that something very wrong is going on. Is this your company? Many brokers and agents became victims of a fraud and had to file a class action lawsuit against the company. They suddenly foreclosed my house and going to auction this coming Wednesday. Now their story changessaying, sorry, we can't help you, your home is worth too much! They said they will take if I go to Walmart on May 31st. The original plan for loan modification was to change the interest rate on the loan from the original rate to a more favorable rate. Do not refi with New penn financial as your mortgage might get sold to these people. Selene Finance is a non bank mortgage servicer, essentially a debt collector. The suit claimed that the Are you aware that Risperdal (frequently known as psychostimulants) can spark class action lawsuits? Don't know forgered signature. u I just received a letter from Flagstar notifying us that our mortgage was sold to Selene Finance. The amount of time varies depending on the lender and other factors, but in most circumstances, a lender usually permits a borrower 15 days from the due date. They found my money in a limited escrow. We were just transferred to Selene too and I just set up our first online payment. Well I'm reading all these comments posted in the last few days and I have to say I'm in the same boat. On average, employees at Selene Finance stay with the company for 3.3 years. I am also in the process of taking legal action against them. They have never found my Jan. payment. I am extraordinarily nervous! Ive asked them to add my name on loan so I can refinance with another bank. In the event you have further questions, you can contact me via email at Dana@ConsultingEND.com or via the website at www.ConsultingEND.com or via phone (my full contact information at www.TheDailyComplaint.com) as I would be more than happy to contact Selene on your behalf or with you to determine the status of your loan as well as what options exist for you as a borrower/homeownerfree of charge to you! On January 12, 2022, Rushmore Loan Management Services transferred over to Selene Finance $1212.28 dollars from our escrow account to them. You have to get everything in writing. Submit a complaint and get your issue resolved. Our servicing strategy is designed to reduce, mitigate, or eliminate loss exposure while maximizing cash flow. The longer you can block the collection / foreclosure efforts, the more likely they are to roll out a modification deal. Good luck to you. Now I have Selene finance saying I have an active mortgage with them. Every time I call Selenes customer service line to make a payment they have no idea the correct amount to pay. I mailed my payment to them and enclosed my flagstar coupon so they could cross reference. this is real selene (selene christ) (yes the mother of jesus christ the 2nd) seleney financy is not real. In end of March, they told me to provide the insurance policy. Selene Finance LP was the only one cc'd to ever complain about missing documents or signatures. Hello distressed Selene Finance mortgage holders, www.TheDailyComplaint.com. We reviewed your complaints on the show today if you would like to listen, visit www.TheDailyComplaint.com. I tried to dispute but the customer service blocked and rejected my email. I did not say I could not make my payment, and I have never been late before or never had I not been able to pay. clicking here. Exactly on the first, even though payday doesn't always fall on the first; otherwise, late fees. Copyright 2021 LegalAbout.com. 4071 Old Sentry Road These changes were made within me knowing really what was going on..i need a Buying a Home for dummies book. Basically I have to do their work! It mailed on the 7th. SELENE FINANCE, LP branch. Geez glad I found out how shady this company is. I thought was being scammed, but later found out that they bought my loan. Insurance Grace Period: A period of time after the premium due date in which a policyholder is able to make a premium payment without the insurance policy coverage lapsing. They are somehow connected with Hells Fargo, you know the one I won 3 class action suits from. Our servicing strategy is designed to reduce, mitigate, or eliminate loss exposure while maximizing cash flow. too much gas. I would like to be included in the Class Action Lawsuit. A grace period usually occurs between the end of a billing cycle and the date your fee is due. My bank gave it back to me and they filed it with Selene to get their money back. Basically you can pay into your forebearance program for 4 months only to be turned down for a refi. stream Penalties for making a payment after the grace period may . I am a victim of a loan modification and very high fees that have incurred in my Coming up on my final payment, BofA is no longer my "servicer" it's now a "selene Finance" I had to dig through several calls to find this out. I was also offerred a forebearance program. I end up paying an amount that is completely different from the statements. We are also current on our loan. But ----- First, to try & avoid the woe with Selene Finance's piss poor customer service, their fee's, their harrassment if they don't see your payment in by the 1st (you do have a legal 15 day grace period but they ignore that) they will call you, they will call your family members, they will even call your work. By the waythose of you that post the positive commentswe know that you WORK FOR SELENE! The representative told me that as a service to their customers they had a repayment plan that I could do. Since then Selene has broken the law and lied to me. She offered this service to me, I did not ask for any assistance. BBB does not endorse this company. I was making my payments up until April I was behind a few months but had made an october payment to selene and told them I was going to catch up on 2 payments in december with 2 transactions. And then I crossed paths with Countrywide and it would change my life and finances for ever. With that said, you do have rights and by simply understanding them and knowing how to exercise them, you can hold Selene Finance accountable for their actions. I told her they've made a lousy first impression --- this board is really having me nervous. $88.7 M. Employees. for the borrower. They just use it as bonuses to ### employees to screw over the public. Mortgagor: Anthony Dippolito U'B. Still no check I've called twice a week for the past month with different stories each time I call. Which I declined. At Selene, we take our information security very seriously, and we ask that you also remain attentive to prevent fraud, and to help protect our mutual interests. But I was told they wont take payment anymore and they wont stop the foreclosure process unless I pay reinstatement. On the final month of my repayment they pulled my final payment then they pulled $2300 extra dollars out of my account for which I am not sure why. It certainly does not sound like this is a company I want to deal with. Is anyone being contacted? Credit card companies are not required to give a grace period. When the company was able to get these borrowers into a loan modification program, they did not offer them a good deal. It's on Facebook. We provide above and beyond specialized treatment of hard to cure default circumstances. All I can say is I would like to join class action suit. This review was chosen algorithmically as the most valued customer feedback. I am not pleased at all! I received from Selene Finance various letters and statements with different payment amounts and unknown charges, especially corporate advance balance, different amounts on every letter and statement they are not consistent by huge differences. So we can continue to pay an obscene amount of money each month for a home we'll never own, or walk away and live with the consequences of a foreclosure, which is ridiculous because we can afford a normal mortgage payment. - Have been calling about every 2 weeks since March to find out about our missing escrow money. I just want to refinance with a legitimate mortgage company theyre crooks!!!!! 5729, PO Box 2561, Faribault, MN 55021-9561. They sold house sold on April 7th. We have an excellent credit rating and have never been late on our mortgage payments. Selene does not use text messages to request or collect payments from consumers. Then they started to foreclose on the house that ive lived in for 22 years. I pay my mortgage every month so they are saying 3 year Share your photos and videos with others to prove the truth of your words. I will pay my mortgage and you will never get my home. Although they charged me $4000 for modification. The grace period, however, gives you until the 10th or the 15th to make a payment before you're considered late. US Attorney General. I encourage EACH of you to do the same. From conversations with my representatives, there may be an investigation of Selen by my state. Offering suggestions of what to do which only leads to causing deeper problems in making your situation worse and in an attempt to make it easier for them to foreclose on your property. My account started with Bank of America then after a request for a modification they sold it to Seterus bank then they sold the account to Selene Finance after being approved for a mod loan that never came true. Average of 79 Customer Reviews. His name was removed from the companys books, and he was no longer a member of the company, either. Im paying 9 percent interest on a sixty thousand loan. I asked for validation of these fees on June 28 and they have failed to respond. If you suspect a fraud attempt, we encourage you to contact your loan resolution representative at (877) 735-3637 or email us at CustomerService@SeleneFinance.com. I see I missed a call from them but they didn't leave a message. Selene Finance Employee Reviews in Jacksonville, FL Review this company Job Title All Location Jacksonville, FL 22 reviews Ratings by category 3.3 Work-Life Balance 3.6 Pay & Benefits 3.0 Job Security & Advancement 2.9 Management 3.0 Culture Sort by Helpfulness Rating Date Language Found 22 reviews matching the search See all 64 reviews At Selene Finance LP, our goal is to offer you the best in: Selene Finance LP is an Equal Opportunity/Affirmative Action employer. Selene Finance LP can provide special assistance programs for borrowers suffering unforeseen hardships caused by COVID-19, including forbearance of mortgage payments. Loan. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Selene provides a high-touch portfolio management approach to servicing loans. Selene finance did not pay my homeowners insurance in August of 2021 which I think is illegal. I am desperate to keep my house. I am in the process of working with my local gov't officials to start some legislation to prevent compainies like Selene from doing business in the manner they currently operate. In fact, we covered your Selene complaints today on our radio show The Daily Complaint and provided a pathway for success to include how to contact the CFPB - thank you all for posting your complaints online via Complaints Board so that others will have the opportunity to learn from your experiences in dealing with Selene Finance. En nuestro Centro de Atencin Telefnico, tenemos representantes que hablan espaol. Selene Finance review: mortgage payments. Selene is a limited partnership registered to do business in the State of Texas. Re: loan number 710-3112 Date: 8/20/2021 I will be doing the same, as my mother died, left me her house through a Trust and now that theyve bought the loan Ive been paying for through Community Loan Servicing for the past 2+ years as the Trustee/Beneficiary, they say I dont have authorization to discuss the account. This review was chosen algorithmically as the most valued customer feedback. All I was told was to send by moneygram from Walmart. 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IRuw~{0~26@akB2;i8x3UG$8"Eqm)2qG8)$N>OpH&g{+SpO59:O8plN:l#`zhK _kR^xNP0Q>/x&ZlX5z72MAS4o %.5(lK&O0P),e$.CL($T\\q;}^PE8X"-EJH`!wnm#f&Mt@Dg:x Yes I am a victim as well .I have been going through hell for a year with them . SELENE FINANCE LP PREAUTHORIZED AUTOMATIC CLEARING HOUSE (ACH) DEBITS AGREEMENT (DIRECT WITHDRAWAL) Borrower Name Co-Borrower Name Property Address Phone City, State, Zip Selene Loan # The undersigned hereby authorizes Selene Finance LP ("Selene") to initiate electronic transfers from my I was also offerred a forebearance program. Thats all I can say in this forum. Then they stated that the lender had given me debt forgiveness of almost $30,000 that they were now adding back to my loan modification. I've been in "negotiations" with them for over 2 years. We are victims of Salene as well. I was able to help my Mother successfully get a settlement with them. My mortgage was also just sold to Selene Finane by Flagstar Bank. The 1st does not always fall on payday, Selene Finance does not allow a grace period of by the 12th or 16th.

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