Hey Charlene! I lived there for over 10 years but I am not gladly back in the UK away from the nonsense and non-stop attempts to get your money by any means with no recourse possible. My brother lives in the south, Alicante. In addition, I do not have a DNI number. I filled out all the paperwork and even paid for it to be released, but now online it says they are inspecting it and will email me when the next step is done. In this guide, we help you understand why packages get stuck in customs, how you can get them out, and how you can prevent it from happening again. More Reasons Why Your USPS Package Isn't Moving Many reasons can cause your package to be stuck in transit. I made her an invoice for the 80 to send to customs. When discussing with them they said there is nothing they can do. ADT postales held my package asking me to list the contents. Here are a few actionable steps you can take toward getting your shipment released by customs. Any thoughts? Thanks so much for the helpful info, weve been waiting for a shipment of musical equipment to Spain for weeks and after reading this its nice to know we most likely arent to blame for the delay. Im worried that it was been lost, taken, or they just refuse to send it back or give it back. Either way, get someone to look into whats wrong. I dont know why the package is in Madrid, it was meant to be sent to Barcelona. You can then schedule a free package pickup right from your door. Does this takes while? Depending on the courier service, your USPS package can stay in transit from a day to a couple of weeks. The parcel is shipped with a declared value of 40 euros. Your package is stuck in customs but you are not sure how to check on the package and what its status. Hello, I have sent all documents required for my parcel to be sent on, but my official NIE has been rejected twice, asking for an NIE Tax certificate registered with the AEAT. All I have is the tracking number and thats how I know. I sent a letter requesting an explanation and came back to me. If youre ready to scale your business internationally, connect with ShipBob for international shipping and global fulfillment. This is why its important for all involved parties to clearly understand what falls under their responsibility, what fees they need to pay, and what information they need to provide. Additionally, certain restricted goods may incur fees regardless of their value. They sent a letter to our friends wanting to know the content and what each item cost (no item was over $40). Our translator tried to phone ADT to ask for an extension of time but could not get through to anyone well she eventually got through to one man and was cut off as soon as she said her name. How long does it usually take for them to send the letter? I am in need of my orthotics which are in the package . After you enter all the details asked about your shipment, you'll be walked through a customs form specific to the country to which your package is destined. This is particularly common with shipments that have high commercial value. The item is currently in transit to the destination. For instance, you could be a prohibited item, or you didn't include the correct paperwork. I live nowhere near Madrid, so picking them up myself is not feasible. Hey there, the numero de envio internatcional is the code of your package! At this point, the choice between shipping with Deliver Duty Unpaid (DDU) and Deliver Duty Paid (DDP) becomes relevant. Import duties are assessed on goods that exceed the de minimus value, or the minimum taxable threshold for imported goods. It's scary to package up that precious object and send it overseas. What should we do? Thanks in advance. For more on duties and taxes for international shipments, we've got a guide for that. How do I know if my USPS package is stuck in customs? Often, shipments are held up in customs to check that the contents of the package and the value of the goods were declared accurately. Dicho paquete fue enviado por INDICATE THE NAME OF THE PERSON SENDING THE PACKAGE AND YOUr RELATION TO THEM, desde INDICATE THE COUNTRY con N envio nacional: THE NATIONAL NUMBER OF YOUR PACKAGE FROM THE AVISO DE LLEGADA FORM. When it will be reach me . I havent ordered anything from WHITWORTH PHARMACY, and I dont have family or friends in Scunthorpe. Hello, Sometimes the aviso de llegada can take a week or two to arrive in the post, but once logged into adtpotales.com, there is usually an option to download the adl. Lesson learned, I will now limit what I send and in a much smaller box. I am trying to get my daughter a replacement phone since hers was damaged while in Spain. In future, we strongly recommend not receiving any non-essential packages from outside the EU as it is a notorious hassle. Unfortunately there is nothing you can really do to slow down the process of the returning package. (Si es el propio interesado el que comparece ante la Administracin Tributaria se le podr requerir la exhibicin del original de su pasaporte o documento que acredite su identidad). How can save my package? Compared to the UK, Spain is a joke of a country. How long does it take for a package to get to a USPS facility? Once you get to the office, or the delivery is made youll have to pay a tax fee yes, even if the sender requested to pay for all fees on their end, you will still have to pay a tax. No one likes seeing the dreaded message about their package being detained by customs. The website is not at all user-friendly. Package Services is not a guaranteed service; delivery by a certain date or time is not available. Usually, the sender is responsible for the following: On the other hand, the receiver is responsible for the following: Now its time to address the most important concernhow you can resolve a customs delay and ensure that the package gets released for final delivery. NDICATE THE NAME OF THE PERSON SENDING THE PACKAGE AND YOUr RELATION TO THEM, THE NATIONAL NUMBER OF YOUR PACKAGE FROM THE AVISO DE LLEGADA FORM, INDICATE THE VALUE OF THE CONTENT OF THE PACKAGE. It is being held in customs, for 2 days now. Once you have finished this youll have to upload a few things onto the Correos server: *If your package is sent from a family member or friend, you will have to write and sign a document indicating that you are, in fact they right person to receive this package. The post office recommends choosing a sturdy box with enough room for cushioning material around the contents. Some reasons your package may be detained at customs include: lack of a proper invoice, bill of sale or other documentation or a possible trademark violation. Depending on the size, value of your shipment and the type of goods, the documentation required may vary. It's Royal Mail international hub and when parcel volume is high like during Christmas, parcels take longer time to be processed. Or is it possible that it is my package that was sent to Spain by mistake??? These are the steps I have taken so far to redeem a pkg. That said, oftentimes, the only thing you can really do is be patient. I was wondering what I should do after I have sent the payment for tax over to barajas and have not heard anything. Hello Everybody, thanks for sharing your troubles. Random inspections occur frequently when shipping internationally, especially when shipping to countries with stricter import controls. Any help here ??? Sometimes, customs clearance documentation is incomplete, causing delays while customs coordinates with the shipper to gather needed information. Do you know how to pay the fee that Correos sends you? An online service like PackageTrackr.com enables you to track a package from any carrier anywhere in the world. If you found this article valuable, you might want to check out the following: Simplify and save with our all in one shipping software, Terms of Service| Privacy Policy| Vulnerability Disclosure Policy. Another option is to go directly to the Correos at Barajas Airport to pick up your package. Why is my return just sitting in customs. The paperwork was submitted with consignment errors. Just replace the examples with the appropriate information: Mi nombre es JOHN SMITH con Pasaporte: YOUR PASS/ID N, me pongo en contacto con vosotros tras la recepcin de una carta de la aduana por la retencin de un paquete a mi nombre. 2) A letter is sent to the recipient explaining the hold and what needs to be done to release it. I do not have an NIE put I provided my husbands NIF and my UK passport info. These laws encompass health, safety and intellectual property rights. This could include such items as medicine, medical devices and food. Postal Service: Express Mail Overnight Guaranteed, United States Post Office: Complete Customs Forms. When you refuse to pay the customs fees for the international shipping, the sender will have to cover the shipping costs. With customs fees unpaid, the broker will contact the recipient to collect payment. Try giving the Correos a call and see if they say any different. The shipper then has two people they can contact: the carrier and, if they have one, their fulfillment company. The person who I send it already left the Country . Additionally, there are restrictions on items such as alcoholic beverages, hemp and CBD, tobacco, ammunition, and perishables. Its normal for a package from outside the EU to sit in customs for several weeks before being processed. You can even fill out labels, print custom forms and have the mail picked up for delivery, all from the comfort of your home or office. Customs will then request additional or missing payments as applicable. This has been a nightmare, Im lucky enough to live in central Madrid either 17 minutes drive to Barajas cargo area or 30 minutes on metro direct (with a short 15 minute walk from the Metro station at the Barajas end). This is when any missing, incomplete, or incorrect paperwork is identified and flagged. The Email field is not correct in format! Is this normal and or is there another way to do it using the passport number? VisaJourney.com recommends that if any member or user knows directly of someone involved in fraudulent or illegal activity, that they report such activity directly to the Department of Homeland Security, Immigration and Customs Enforcement. Atentamente. The life of a USPS package begins with USPS accepting your package at the local post office. 3: por telefono, me advierten que el numero del envo no existe. I only have a passport idf I use a friends NIE do i use their name also or can I use mine. If they are asking you for documents, and contacting you within the next day for more documents then just make sure you are following all the steps they ask for, as well as all the steps that have been carefully laid out here in this article. If your shipment is sent via the postal system, waiting is often the best option, as tracking is notoriously unreliable and often its better to just relax. The status still shows "US CUSTOMS". After that, Brazil Customs evaluates which products are subject to import duties. If a day passes to no avail, get in touch with your local Post Office or file a query online. This is stupid. Once your shipment has been inspected, customs may request further information from the shipper or receiver. and our The post office insures it for $200 and I made them mistake of entering like $180 as the cost of gifts. In this way, you can understand whether your package is stuck in customs or not. Unless you have received a notice of detention issued by U.S. Customs and Border Protection (CBP), the organization will be unable to track packages into or out of its facilities. We generally say that from your goods landing in the UK youll have them delivered to your door in about 7 days and the customs clearance is only a fraction of that time. 2 weeks now and counting !!! You will need their address also. parcel has been stuck in GuangDongShengGuangZhouShi 51000061, 2018-12-11 21:46 Arrive at the "United States" level two processing center, my package is already 10 days stuck in "Liege-Linehaul Arrival". Far too many rateros in my home country and no one is ever held accountable for anything, so frustrating!! Hi Bleu, thanks for your feedback! My package has been held in Madrid since February 5th and it is now February 12th. I sent a parcel with the customs declaration and commercial invoices attached, and marked as a gift, which it was, for a family member. If youve shipped via Overnight and it's a day late, maybe wait a day. I was expecting 3 parcels with some makeup and toiletries from Korea. I have filled up the form at adtpostales.com and it has been approved since Nov 27. The general time standard is typically 2-9 days in the 48 contiguous states. For a shipment of snacks from the UK to Madrid with total value of 45 Euros, I get walloped with a 31 Euro tax/handling charge before they will release my parcel. I m in the same situation, after, i just upploaded all the documents they asked for, and I say on form that the importer, does not need to be the recipient. It`s not the first time to order cosmetics from different countries- never had any issues. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. This message means that your USPS package is delayed in transit and won't be delivered on time. logo_correos_header.png I am trying to register at https://www.adtpostales.com/acceder.asp, and each time I put in my NIF it says it is incorrect even though I am typing it exactly as it is written on my NIF card. For example as of August 31, 2021: Items to some EU destinations are also experiencing customs delays. Physical inspection - Normally, your paperwork is inspected, and your parcel cleared. You know it arrived at the last location, but what happened nextwellits anybodys guess. Many thanks! Packages can get lost. Documento de ADT para el client Aprobado (passed), Documento de identidad (DNI/NIE) Aprobado (passed), but they have rejected the invoice 2 times. If you are having trouble finding the information you need to complete the letter or the form itself, take a look at the photo below. The phone numbers I try to call in Spanish, so I dont understand plus a time difference. This notification is how USPS tells you that your package is still en route to be delivered. Heathrow Worldwide Distribution Centre (HWDC) is a sorting office for inbound and outbound international mail operated by Royal Mail. This message means that your package is cleared through customs and is on the way to its final destination. Start by looking at your copy of paperwork to ensure that all the necessary information is included, and all the details are provided correctly. Then, do what you can to make amends. Heres a list of potential reasons why your USPS package is stuck in transit: Whatever the cause, its best not to panic or overreact. My friend who lives in Barcelona and was suppose to received the package said shes not paying the taxes (they cost more than the jacket I bought and was sending to exchange the size only) and request ADT to send the package back but they said that unfortunately they cant do that. It might be in customs still waiting to be delivered. Hi Sukhbir! Once your package has cleared customs, it is handed over to Canada Post for delivery. Now they wire us the money, and we buy some gifts locally. Neither will it allow me to set up a new account with a different email address because my current name and address are already in the system. Once customs clearance is complete, your chosen courier service transports the shipment from customs to the end-destination. Make sure these are paid in full so that the customs hold can be removed from your package. I even went to Correos today and they told me theres nothing they can do and that my package will just be sent back if I dont get past that. Since this is not a gift, you should not need the 4th) letter which states that you are the receiver of the gift. So sorry to hear you have your things hold in custom. This means it can be located easily enough once you call attention to its absence. So I get a taxi ..(17 Euros) and walk into the Correos post office at Calle Alfa to be greeted by two queues, I went to the registration queue and they gave me a form to fill in which I already filled in at home and tell me to walk outside down the street to a different building which is the Agencia Tributaria (Inland revenue in the UK and IRS in the U.S.), so I go through security control in there and queue up.. the woman there asks me for receipts Paypal etc. Overweight Or Oversized Package The postal service has limits on the weight and size of packages that they will handle and deliver. In the off-chance that you are lucky, they might even deliver it to your door, but theyll also charge you for that! Hello, I have a package that I have not heard anything about for more than a week. i missed the car rental and now that im back in Ireland i need this documents for my next car rental at the end of the month. Customs releases are also not guaranteed. Cookie Notice They kind of expect things to be tangled up in delays and difficulties. It is ALWAYS the logistical carriers that will have the shipments in their bonded storage. 120 N Racine Ave. Suite 100 Does anyone know how long it takes and how to speed up the process? Thanks for your help! Nothing can be done to make customs process it faster though. Or call and ask to speak with the post office supervisor. I bought an item online from a vendor in Ukraine. on the tracking website it says its been in Madrid since Wednesday but i think its stuck in Barajas. A reason that this often happens is that they want to test goods for quality or compliance to UK standards. I didnt have this issue personally so I have to go through some trial runs and see whats going on! Last week Jan 16 I asked my Spanish friend to call them and they said I have to pay something and they will send a document on how much. Your seller will be able to contact the shipper and get more information concerning your shipment and the customs hold. So, the package has been sent to you, so you cannot use someone elses documents to pick it up. is there anything i can do? 1: web: Will not accept my passport # as id Being friendly and patient with the postal employees is the best way to respond quickly and thoroughly. After 2 weeks you will probably get the answer that they have tried to contact the recipient but he/she didnt provide the required documents on time, so your parcel is in the process of returning to the sender! The NIE they need is the actually NIE card, not the one within your passport. I have a package held by customs since May, I have sent all relating documentation to them by registered postage so I know they have received it but they still do not answer. Find out if there are outstanding taxes you owe to pay. Your shipment clears customs once all duties are paid. Explore the innovative features that 100K+ merchants use to ship smarter, not harder. How do you find out if your package is stuck at customs? All pkgs mailed through USPS with all forms completed correctly. please help. Check Your Delivery Standard 2. Did you find a way to do this Jeanette? When I filled out the custom forms when I mailed it I put the value, about $400 USD. I did this so I could add insurance to the package. We have not received a letter or anything from customs and the package has been held for two weeks. 4: Al mandar carta con el formulario y mis datos, no he recibido contestacin ni acuso de recibo. Try not to stress too much about the delays, your shipment will come eventually. Hello , I paid them already and I thought if I pay them theyll send my parcel as quickly as I sent the money to them. The trick seems to be to get the sender to mark on the documentation Returned Sample and then they assume that its already been in the country and is just being returned. I am afraid my host family got it but then threw it away and never told me. Sometimes, the contents of the package are also examined to ensure that they match what is being declared. I kinda expected that they would send me the bill for the import duties etc., but so far nothing. I have an item in customs, which I was sent to the Documento de ADT para el client. Im sick to dead about my package at Spain custom. How long have you been waiting? I hope someone can give me some advice. GST. Your package is scanned before being loaded onto the departing truck and now appears as in transit in the USPS tracking system. Copyright ShipBob, Inc. All Rights Reserved. Criminals! Two weeks have past and nothing has been done. I am confused why its still there. You need to wait for the package to clear customs. Also to say, my family stopped sending presents to their grandchildren because the parcels would get lost or destroyed so often, or accumulate surcharges which were more than the contents of the package. Even simple mistakes like the seller forgetting to attach an invoice or CN22 customs form can cause significant delays to your shipment. Private gifts with values of over 45 are also subject to VAT payment and only in the case of used personal effects, following verification by Customs in line with the established procedure, may they be exempt. Correos pestered the recipient for customs information despite the paperwork being on the parcel. Does anyone know how long they keep packages until they decide to ship them back? Heather Skyler is a business journalist and editor who has written for wide variety of publications, including Newsweek.com, The New York Times and Delta's SKY magazine. USPS package stuck in customs. If youre having issues with the Correos customer service youll have to chat with them. Fortunately, the postal system is great when it comes to customs your shipment will be automatically cleared and released, you just need to wait and pay any payable taxes if youre approached, it is a very easy process but also very slow. The mode of transportation the package is being shipped with (air, road, rail, sea). Thank you in advance for the advice/response.!! My advice is not to send anything to Spain ever. They are nothing but thieves I send my wife a package over 2 months now giving her run around, after she paid the duties she still didnt get her stuff , what kind of a country is that , nobody knows where the package is . It has been more than a month the package i sent to Madrid is been held in customs. At this point I do not know the value as it was supposed to be a surprise but I am wondering would it not just be safer , cheaper and quicker to not fill in the form on line and allow the package to return to the UK and then one of my friends bring it out for me? Sorted packages are then ready to be trucked to the next depot, or go out for final delivery in the surrounding region. Package sent from New York stuck in Guangzhou customs. Why is my package stuck in transit for so long? Hi there ,My package is stuck in Madrid and they asked me to send the invoice but unfortunately the sender lost it, so what should I do? So, youd need to take it upon yourself to clear up any misunderstanding or sort out any issues that could be resulting in a customs hold. Make sure you understand the customs clearing process, tax arrangements and that it is paid, otherwise you risk having the package returned to your warehouse or even destroyed. Its been in customs 8 days already and she has sent the required documents already. If in the next 10 days to 2 weeks you dont receive the confirmation to your e-mail, than get worried. I have never tried this, but it could work! its confusinng because the adtpostales.com is only in spanish i dont know how to sign online. Contacting the shipper will help you to identify if there is anything you can do to speed up your shipment's time in customs. Held at Customs means the package you are sending to the destination country is held by the officials of the importer countrys customs office. But so far is normal! There are three basic reasons your shipment could get stuck in customs: If the items being shipped are prohibited or restricted, customs may delay or even destroy the package. So unfortunately I cant help you get in contact any more tan you already are. I ordered from Ali Express and I am totally ok waiting a long time. I havent gotten any correspondence from customs so I dont know what Im supposed to do, if anything. i sepnt too much money to send it this result i got which is totaly unfair. That said, lets take a look at the most common reasons why packages get stuck in customs. Any help would be appreciated. They are probably doing it on purpose, to deter people from purchasing goods from other countries; they want you to spend your money locally instead. Sorry! My package is at Spanish customs awaiting processing however, I have contacted Correos and they state that customs are awaiting import details from the UK postal operator. All I can advise is to be patient. Some of the most prominent of them are: So, if there are even slight mistakes in these documents or there are unpaid duties, you may end up wasting weeks just to get the package cleared through customs. We work hard to maintain all our pages however, with our small team we cant always be as fast about it as we wish we could be. These cookies do not store any personal information. They are so slow When your package arrives at customs, its tracking status changes to "Arrived at Customs", "Customs Clearance", or something of the sort (depending on the carrier). Up to now I have not receive any form. Hoy me entero que es una empresa privada que parece dejar mucho que desear en su manera de proceder. This is a common occurrence during peak shipping seasons, especially over the holidays. Check out our definitive guide to International Shipping. I detest the country. Reply. Commercial invoice. I dont have any NIF/DNI and its hard that they dont have options for this matter. Or should I send it to the email they provide? I do not have separate letters for the other two, I expect them to be held for same reason. If you use a standard express shipper or the postal service they will pay the tax for you (DDU), clearing your goods through customs. Thanks for any advice you can provide. I opened an insurance claim and even though they got no response from Portugal in the investigation, USPS den. Hello, I sent a package from USA to my brother who is living in Spain. Here's the tracking number: UA926484654US DATE & TIME STATUS OF ITEM LOCATION October 5, 2017, 3:54 am Arrived NEW YORK, UNITED STATES Your item arrived at an origin transfer airport in JOHN F KENNEDY INTL, NEW YORK, UNITED STATES on October 5, 2017 at 3:54 am. Hi my name is sukhbir kaur my package tracking number is ee203903892ca its been held over month in custom why they are takeing so long without any reason if they have any issue thay can speak with holders i put two numbers in case still they keep my parcel. First, the server might not let you upload because you dont have the correct amount of documents to upload. The European Union is a customs-free zone. Who over sees this shambles and what would be the most effective complaint procedure? If you never go to pick up the package it will be sent back to sender but they might be subject to a fee since it was never picked up. The parts have been sitting at Spanish customs since end June. This can often take weeks and sometimes months. I assume I dont pay duty and taxes on something for $12? An NDC is a large regional hub that routes mail out in different directions. Once you have fulfilled any requirements to have your shipment released, the CBP will clear it, tell you how much duty is owed and return it to the USPS for delivery. Hi, thank you for this article is has been really helpful! I sent him a old phone that we had activated. The envelope is still there and now they are missing school in UK.. Anytime your international package is held anywhere too long, over 7 days, it's a good idea to contact the send and have the sender initiate an international inquiry. I indicated this price on the website when filling in the questionnaires. Cant find this, and despite verifying that I pay taxes through my lawyers office, Barajas have still not sent my package to me. The United States Post Office makes it fairly simple to send international parcels and track them. And there you are! 1 Your Uncle Dodge If, for some reason, the CBP has detained your package, the CBP International Mail Branch holding it will notify you of the reason in writing and explain how you can get it released. Many countries impose taxes on shipments over a certain value, if these taxes are payable on your shipment it will be held until the outstanding balance is paid. Contacting the shipper will help you to identify if there is anything you can do to speed up your shipment's time in customs. It will eventually be released. Ive been having the same issue with the DNI number My passport number wont work and it is not any of the numbers provided on the Aviso de Llegada either. I do speak Spanish perfectly., yet this run-around is most irritating. Can I receive this information as the sender? You can always look at the post office where the package is going and see if it shows up there using the custom number. If your package is held at customs, you should contact the courier company in charge of your shipment. 25 days since package arrived att madrid, sent all hade to fake dni NO other way passning That. But the USPS said - nope - that's the right form. This tax is charged in stages, then reimbursed to everyone except the end buyer. Import duties and taxes are assessed using the customs paperwork. This means that they will check if the shipping parties have provided all the required documentation and that the customs fees for the international shipping are paid. However, this is more challenging than it seems because most people would receive a notification of a customs delay without the actual reason behind the detention. When an item is imported, customs may deem the declared value of the item is not in-line with what they have seen in the past. It may be the case that goods are simply being delayed and you need to wait. Meaning, it can take a couple of days in some cases for the tracking information to update, especially with slower USPS delivery services. I am in the same situation (waiting for my NIE card but needing to get a package). Hopefully you will rescue your parcel in good time and enjoy whatever gifts come your way! Thanks for any and all help! Hi, Im in a weird situation. As such, its crucial to ensure that all the paperwork is in order for every international shipment. Contact your Local Post Office 3. There is nothing we can help you with. My package from USA been held by Customs from 8.12.16. She is a Spanish citizen so hopefully they accept my new document and the photocopy of her DNI card, even though I already posted an original document with my information as the importer. If you're expecting a package and it is long overdue, or you think it may be lost in the mail, contact your local post office and request that a parcel tracer action be initiated to locate it. Bummer: your USPS package is stuck in transit. You should be notified in a few days, though it's possible you could wait as long as 30 to 45 days. There can be huge delays at HWDC. No one of course, thats how Spain deals with complaints dont allow them in the first place. Hi Heide, Im sorry to hear that! Can someone help me. Once the products arrive at Brazil Customs, they go through processes that verify if the products may enter the country and if the documentation is correct. My local office says its in Madrid. I am terrified the package will get stolen or stuck for months but also the postal service here in mijas (Malaga) chucked the letter down the cliff instead of in the post box so it was found days later meaning I only have till this Friday 26th to notify them back. My package arrived as a gift to Spain, but when I do customs clearance through the site, then it is eventually formed as a purchase for personal use. Today is 7th August. Next, your package is picked up from the Post Office by a USPS freight driver who transports your package toward the end destination. What exactly does it cost to ship cross-border? What should I Do If my USPS Package is Still Stuck In Transit USPS (package not moving)? Just reading through your comment now. Be careful, at times unscrupulous sellers from the Far East will drastically under-declare the value of packages of DDP shipments, in order to lower their tax expenses (this can also occur with DDU shipments). I have someone with a DNI I can use, but want to make sure the original document wont mess up the new one. Hi! Just please know that Citylife Madrid is not a part of the Correos so we did not do anything with your parcel. Make Citylife Madrid your one-stop provider and friend here in Madrid. Ive never seen so many complaints for a postal service. Package stuck in GUANGZHOU, CHINA customs. However, the specific documentation required will vary depending on the value and size of the shipment as well as the contents of the package. I have the NIF number of the woman Im living with in Spain, but that doesnt seem to help me at all. Youll be notified by customs or a customs broker about any applicable or additional fees that need to be paid. Been held in customs since 12/7/17. This is all very frustrating and should not be so complicated. If you did not have to pay online for the package they will most likely ask you to pay before giving it to you when it it delivered. Did anybody figure this out? Qhere do you get off holding my package for 2 months! Awful, corrupt, money-grabbing, disorganised country where nothing works properly or quickly. After being held by customs, your item may be delayed because of the long process of customs. Our case studies show you proven tactics for shipping worldwide from Easyship users who did it right. Solution: Contact the courier company to tell you all the details and needed documentation to finalize the customs clearance. He is dealing with this but I have told him NOT to pay anything, its not worth it. Whether you are starting your first company or you are a dedicated entrepreneur diving into a new venture, Bizfluent is here to equip you with the tactics, tools and information to establish and run your ventures. I sent a package in October, valued 11 dollars. Your email address will not be published. This is particularly apparent when you opt for a slower shipping method such as airmail. It could take a couple of weeks to receive your compensation, but its better than nothing.

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